Service & Support
We’re here to help
Whether it’s product inquiries, enterprise customization, distribution partnerships, media contacts, or after-sales service, we welcome your message.
Contact Channels
Reach Hitrons Intelligence
Phone and email are for general inquiries. For specific business topics, use the partnership index below.
Enterprise Customization
Enterprise customization & brand co-creation
DR H smart wearables support enterprise custom packaging, engraving, brand co-creation, and bulk procurement.
01
Corporate Gift Customization
Smart rings, smart glasses, and other products with custom packaging, engraving, and brand elements for premium business scenarios.
02
Bulk Procurement
Authorized channel and group collaborations: curated product lines, milestone delivery, serialized onboarding, and bespoke commercial terms.
03
Brand Collaboration
Dual-identity capsules or a client-only brand universe—hardware, gift ritual, and App composed as luxury collaboration.
Partnership Index
Reach us by partnership type
Pick the entry point that fits your inquiry. If you are unsure, use the online form at the bottom of the page.
Distribution & Dealers
- Regional agents, vertical distributors, retail KA buyers, and authorized e-commerce partners are all welcome.
- Offline: retail, airports, hotels, wellness centers, beauty; online: Tmall, JD, Xiaohongshu, Douyin, and more.
- Email: sales@hitrons.ai
After-Sales & Technical Support
- DR H products are covered by limited hardware warranty.
- DR H App pairing, sync, and sensor-data questions are handled here.
- Email: sales@hitrons.ai
DR H Brand Site
- Complete DR H product line, brand world, and purchase journey. Operated by Hitrons Intelligence Limited.
Official Accounts
Scan to follow DR H
Xiaohongshu
YouTube
TikTok
Online Inquiry
Have questions? We’d love to hear from you
Most inquiries are responded to within two business days.